Frank's Blog

I believe investing in your people is one many things you can do to show them that the company and the leadership team care about them.

Here are some of the things I would put in place :

• We would have a whole company meeting every Monday morning. In this meeting, we will talk about how different centers in the company are doing, what new things the company is introducing in the market place, how we are doing in general according to the goals we set at the start of the year.

All of that would take about 10 to 15 min, then for the next 30 min I would teach on one of our core values as a company and for the last 10 min I would take any questions on anything.

• We would have a devotional meeting every Wednesday morning, where we pray for the first 20 min (we would bring in a pastor for this), and we would bring in a world class speaker every week to teach us on anything (personal life, marketing, selling, setting goals, starting your own business, ….)

• Every team lead would have a one on one meeting with her people at least once every two weeks, where they would talk about what the person wants in life, where they see themselves in the next 5 to 10 years and what the best way to get there, if they want to start a new business how can their leader help or even the company. We would also talk about personal life, how everything is going, if anything is happening that might cause you to take some days off or sometimes you just need someone to be there and listen.

• Every team member would write me a short half page letter every Monday morning, telling me why they should keep their job and one request from me. And this is to know if the fire you started with when you got hired is still there, if you still have the heart to serve people, if you love the place and the people you work with, because if you don’t, well it’s time to help find a place that makes your spirit move.

I know this might be a challenge if you have people working different shifts inside the organization. Everyone would do this at the time they come in on Monday. If you work first shift then it’s whatever time you get here, if you work third shift, same thing.

And I believe this will not only help weed out whoever is not supposed to be here but also it would help those who stay to know the company cares for what they do at work and their personal life too. You can’t have one without the other. And mostly when one suffers, the other one suffers too.

This is Part Four of the series I’m doing on what I would do if I was CEO of a company. If you missed it, here is Part One, Part Two, and Part Three.